What products does Malakat offer?
Malakat is an online store based in Doha, Qatar, specializing in two main categories: lights for homes and offices, and a diverse range of clothing for kids, men, and women. Our lighting collection includes a variety of modern and stylish options, while our clothing range covers everything from children's apparel to sophisticated outfits for adults.
How can I place an order on Malakat?
Placing an order with Malakat is simple and convenient. Browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping information and payment details. Once your order is confirmed, you will receive an email with the order details.
Does Malakat offer international shipping?
As of now, Malakat primarily serves customers in Qatar. We are working towards expanding our shipping options, and any updates on international shipping will be communicated on our website.
Can I track my order?
Yes, you can track your order through the tracking information provided in the shipping confirmation email. This allows you to monitor the status and location of your package as it makes its way to your doorstep.
What payment methods does Malakat accept?
Malakat accepts a variety of payment methods, including credit/debit cards and other secure online payment options. Our checkout process is designed to ensure the security of your personal and financial information.
How can I return an item?
If you're not satisfied with your purchase, Malakat offers a hassle-free return process. Please refer to our "Return Policy" on the website for detailed instructions on how to initiate a return and the conditions that apply.
Are the products on Malakat covered by a warranty?
Yes, certain products on Malakat may come with a manufacturer's warranty. Details about warranties, if applicable, can be found in the product descriptions. For specific warranty-related inquiries, please contact our customer support team.
How can I contact Malakat's customer support?
Our customer support team is ready to assist you. You can reach us through the "Contact Us" page on our website or by sending an email to sales@malakatqa.com . We strive to respond to inquiries promptly to ensure a satisfactory customer experience.
Is it safe to shop on Malakat's website?
Absolutely. Malakat prioritizes the security of your personal and financial information. Our website uses industry-standard encryption protocols to protect your data during the online shopping process.
Does Malakat have a physical store in Doha?
As of now, Malakat operates exclusively as an online store, allowing us to provide a seamless and efficient shopping experience. Any updates regarding physical stores will be communicated on our website and social media channels.